How to Expand your business by becoming a Co-op Bank Agent
Attract new customers into your business premises by offering Co-op Bank services.
Co-op Kwa Jirani is a service of Co-operative Bank of Kenya. Co-op Kwa Jirani enables customers to carry out all banking transactions through an agent appointed by the bank.ย
Co-operative Bankโs Agency Banking will mostly entail cash deposit-taking, cash withdrawals, school fees payments, utility payments, balance inquiry, mini-statements among others. One will need to have an account with Co-operative Bank to work as an agent. Minimum balance of an agent will be determined by oneโs appraisal forwarded to the Co-operative Bank.
Who can use Co-op Kwa Jirani?
Customers, non-customers, SACCO-link members, co-operatives, MCU customers, SME customers, and corporates.
REQUIRED DOCUMENTS
- Certificate of good conduct (for the individual)
- PIN certificate
- Bank statements if you are not a Co-op Bank account holder
- Business permits for the last 12 months
- Current business permit
- Certificate of registration
- Copy of ID or equivalent
- Two passport size photographs
- Business ownersโ or directorsโ CVs
- CBK Form 3 & CBK Form 4 witnessed by Commissioner of Oaths
For corporates and SACCOs, the following additional documents will be required:
- Audited books of accounts for the last two years
- Resolution to carry out agency banking
- SASRA approval for FOSAโs
- VAT registration (where applicable)
The applicable fees to facilitate approval are:
- CBK application fee โ Ksh 1,000
- Float placement – Determined by customer limit which is arrived at during appraisal
Is there a limit on how much I can transact with the agent
- Cash deposits โ No limit
- Cash withdrawals โ Ksh 100,000ย
- School fees payments โ No limit


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