About Kenya Airways
Kenya Airways, a member of the Sky Team Alliance, is a leading African airline flying to 53 destinations worldwide, 42 of which are in Africa and carries over four million passengers annually. The airline was recently voted the Leading Airline in Africa
How to book a Flight Ticket on Kenya Airways
What are my payment options?
Pay quickly and efficiently through any of our payment options: credit and debit cards, eWallet , mobile payment or real-time bank transfer. Read more about our payments options
Can I make changes to my flight details?
Manage My Booking allows you to modify an existing flight booking:
- Change travel dates
- Upgrade to business class
- Request special meals
- Select preferred seats
- Purchase extra legroom
- Update contact information
- Pay in advance for excess baggage
- Request for refund
Can I cancel and refund my ticket online?
Only bookings purchased directly Kenya-airways.com from can be canceled and refunded through Manage My Booking. Bookings purchased through Kenya Airways Direct Office and Contact Center refund can be made through our Global Contact Centers or local offices. Bookings purchased through travel agents contact the travel agent. For any changes made in your fully and/or partially-used booking, fare rules from the most restricted branded fares will apply. Fees for booking changes are non-refundable.