5 best online retail stores in Kenya – legit shopping sites

 

Key takeaways

1. 1. Online retail stores are websites or applications designed to connect sellers and buyers of goods and services.
   2. Also known as e-commerce platforms, online retail stores have a photo-grid setting in which attractive photos of products are displayed with prices.
   3. Potential buyers browse through the items before making purchases through a few clicks.
   4. In this article, we give you the top 5 most reliable online shops in Kenya.

 

 

Also read: List of All E-Commerce Portals in Kenya

 

 

1. Kilimall

1. 1. Kilimall is a platform designed to give customers an affordable online shopping experience.
   2. Kilimall is renowned for its ‘Flash Sales’ promotion, offering customers the chance to purchase various items at significantly discounted prices.
   3. Flash Sales comes in 4 four rounds per day, each featuring different items.
   4. Every User or customer is only allowed to buy 1 item during each round.
   5. Items on flash sale require that payment be completed within an hour, otherwise, the order is canceled.
   6. You can purchase the following on Kilimall;
      1. 1. Phones, TV, and audio equipment
         2. Fashion products including clothes, bags, and shoes
         3. Beauty and hair products
         4. Drinks
         5. Home appliances
         6. Drinks
         7. Baby and kids’ products

 

 

 

 

Kilimall Kenya App download

1. 1. Kilimall has developed mobile apps designed to streamline the process of placing orders and making payments for online shoppers.
   2. Through the Kilimall App, you can comfortably view numerous items on sale and order with a few taps on your phone.
   3. Click here to download the Kilimall Android mobile App.
      
   4. The Kilimall apps and web version are also equipped with filters that assist in refining your search for specific products.
   5. The product filters include:
      1. Price – minimum and maximum price.
      2. Brand
      3. Color
      4. Condition – New and refurbished products
      5. Product categories.

 

Kilimall Kenya customer service contacts (+254 (0)73 073 1888)

1. 1. Kilimall Kenya official contact number: +254 (0)73 073 1888
   2. Click here for the Kilimall Kenya live chat.
   3. Click here to visit the Kilimall Facebook page.
   4. Click here to visit the Kilimall Twitter (X) page.
   5. Click here to visit the Kilimall LinkedIn page.

 

 

2. Jumia

1. 1. Jumia is among the first e-commerce platforms in Kenya and Africa.
   2. It holds the largest share of Kenyan online customers, with a following of more than 19 million on Facebook.
   3. Jumia is presented as a comprehensive online store where you can purchase virtually anything you need for yourself and your loved ones.
   4. From electronic gadgets, fitness equipment, furniture, and fashion to healthcare, Jumia has a variety of products to choose from.
   5. The online store features a reliable delivery system that delivers your products directly to your doorstep.
   6. You only need to create an account on Jumia before starting to buy or sell on the platform.

 

 

 

 

Jumia Kenya App download 

1. 1. Click here to download the Jumia Android mobile App.
   2. Click here to download the Jumia iOS mobile App.

 

 

Jumia Kenya customer care contacts

1. 1. Kilimall Kenya official contact number: +254 (0)73 073 1888
   2. Click here for the Jumia Kenya live chat.
   3. Click here to visit the Jumia Kenya Facebook page.
   4. Click here to visit the Jumia Kenya Instagram page.
   5. Click here to visit the Jumia Kenya YouTube page.

 

3. Jiji Kenya

1. 1. Jiji is an e-commerce platform founded and headquartered in Lagos Nigeria.
   2. It is a platform that allows sellers to post free ads/adverts and find customers.
   3. Upon getting on Jiji you are presented with numerous advertised products including cars on sale.
   4. Jiji offers free and premium classified listing services for merchants/sellers who want to sell goods and services.
   5. The premium listing services ensure your ads appear at the top of the page for a fee.
   6. Other ads on Jiji Kenya may have the following products and services;
      1. 1. Mobile phones and electronics
         2. Clothes and fashion
         3. Sportswear and equipment
         4. DJ and entertainment services
         5. Gardening and landscaping services

 

 

 

 

Jiji Kenya App download 

1. 1. Click here to download the Jiji Kenya Android App.
   2. Click here to download the Jiji Kenya iOS mobile App.

 

Jiji Kenya customer service contacts

1. 1. Jiji Kenya support email: support@jiji.co.ke
   2. Click here to visit the Jiji Kenya Facebook page.
   3. Click here to visit the Jiji Kenya Instagram page.
   4. Click here to visit the Jiji Kenya Twitter X page.
   5. Click here to visit the Jiji Kenya YouTube page.

 

 

4. SkyGarden 

1. 1. SkyGarden is an online platform designed to grow African enterprises by connecting businesses to potential clients.
   2. SkyGarden partners with other businesses to provide services like delivery and shipping.
   3. Sellers upload their products through the SkyGarden merchant App before customers can see and purchase the products.
   4. You can purchase the following on SkyGarden;
      1. 1. Phones, TV, and audio equipment
         2. Fashion products including clothes, bags, and shoes
         3. Beauty and hair products
         4. Drinks
         5. Home appliances
         6. Drinks
         7. Baby and kids’ products

 

 

 

 

SkyGarden Kenya App download 

Click here to download the SkyGarden for Buyers App.

 

SkyGarden Kenya contacts (+254 709 782 000)

You can place an order, change an existing order, or make general inquiries through any of the following SkyGarden contacts:

1. 1. SkyGarden Kenya support email: hello@sky.garden
   2. SkyGarden Kenya’s official contact numbers: +254 709 782 000 or +254 718222 111
   3. Click here for the SkyGarden Kenya live chat.
   4. Click here to visit the SkyGarden Kenya Facebook page.
   5. Click here to visit the SkyGarden Kenya Instagram page.
   6. Click here to visit the SkyGarden Kenya LinkedIn page.

 

 

5. ZuriCart Kenya

1. 1. ZuriCart is an online retailer specializing in electronics.
   2. The Nairobi-based online store is renowned for its wide selection of smart and digital TVs.
   3. Apart from TVs you can also shop the following products from ZuriCart Kenya;
      1. 1. Computers
         2. Cameras
         3. Speakers, smart speakers, soundbars, and other audio gadgets
         4. Phones and tablets
         5. Xbox, Playstation, and gaming equipment
         6. Refrigerators
         7. Vacuum cleaners
         8. Washing Machines
         9. Blenders
         10. Coffee makers
         11. Air fryers
         12. Microwaves
         13. Rice cooker
         14. Water dispenser
         15. Irons
   4. To enhance its excellent customer experience, ZuriCart offers an efficient delivery tracking system that keeps you informed about the status of your order.

 

 

 

ZuriCart Kenya App download 

ZuriCart Kenya does not currently have a mobile App, however, you can shop on the official ZuriCart Kenya website.

 

 

Also read: List of All Taxi Hailing Apps in Kenya

 

 

ZuriCart Kenya contacts (0712-944-000)

1. 1. ZuriCart Kenya support email: info@zuricart.co.ke
   2. ZuriCart Kenya’s official contact number (Also WhatsApp): 0712-944-000
      
   3. Click here to visit the ZuriCart Kenya Facebook page.
   4. Click here to visit the ZuriCart Kenya Twitter (X) page.
   5. Click here to visit the ZuriCart Kenya Instagram page.
   6. Click here to visit the ZuriCart Kenya YouTube page.

 

 

ZuriCart Kenya physical shop address.

Jamia Plaza, Kigali Road, 1st Floor, Unit Wing A (Next to First Community Bank, Opposite Jamia Mall.) in Nairobi Kenya.