Retrieving your PUK Number
When you enter the wrong PIN for your mobile more than 3 times, your SIM card will be locked. This prevents anyone trying to guess your PIN. To unlock it, you’ll need a PIN Unlocking Key (PUK) code.
To get your PUK number:
- Dial *100*8# from another phone
- Enter your mobile phone number
- Enter your national ID number
- You’ll receive your PUK code shortly via a text message
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