You can now receive your M-PESA statement directly to your e-mail address in PDF format (advice the customer they need a PDF reader e.g. Adobe Acrobat).
What are the benefits of this services?
- You can self-register for the service at your comfort on your mobile phone to receive statements.
- You can access your M-PESA statements on demand.
- Additionally, you can to carry out reconciliations without necessarily having to visit Safaricom retail stores.
- Statements accessed may be used as required to access financial facilities; depending on the institution requesting it
The service is free for all M-PESA customers and can be accessed by dialing *234# from their mobile phones
Customers will receive their M-PESA statements on a monthly basis or on demand for the:
1. Last 3 months
2. Last 6 months
3. Last 12 months
Customers will receive their statements within 5 minutes of making a successful request
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