How to enroll and check KCB Simba Points balance.

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KCB Simba Points is a loyalty program that rewards you for simply “banking with us”.

Every time you transact with your credit, debit or pre-paid card, use KCB mobi on *522#, bank online with KCB i-Bank or use our KCB mobile app, deposit money at any KCB Mtaani agent, process your salary, or even take a loan, mortgage or insurance cover, KCB rewards you.

You can spend the Simba Points you earn on all kinds of exciting goods and services like travel, hotel accommodation, car hire, shopping clothes, electronics and appliances – the list is endless

How do I enroll for Simba Loyalty Points?

For customers registered on KCB mobile banking

  • Dial *522#
  • Select ‘My Account’
  • Select ‘Simba Points’ and follow the steps

KCB App

  • Open the Main Menu on the App
  • Select ‘Simba Points’
  • Select ‘Enroll’ and follow the steps to finalize the enrolment process.

How do I check my Simba Points Balance?

For customers registered on KCB mobile banking

  • Dial *522#
  • Select ‘My Account’
  • Select ‘Simba Points’ and follow the steps

KCB App

  • Open the Main Menu on the App
  • Select ‘Simba Points’
  • Select ‘Points Balance’

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