How to order from MyDawa

About MyDawa

Their service is free of charge and loaded with value! No subscription fees, No hidden costs, no transaction fees and best of all our products are more affordable. Our primary differentiation is quality assurance on all products that will be featured

MYDAWA is a brand of ION Kenya Limited, licensed by The Pharmacy and Poisons Board of Kenya, under the Premise License Number.

Hours of operation

Mode of Payments accepts the following forms of payment:

  1. Mpesa Pay Bill
  2. Mpesa Online

How long will it take to deliver my order?

We endeavor to have your orders delivered to your preferred location within 4 hours of the time you confirm your order.

Your orders will be delivered at no extra cost.

How will I confirm that my order has not been tampered with?

Your order will have a tamper-proof seal that should be intact at the point of collection. You will also be able to validate the authenticity of your purchase by:

  1. By scanning the QR code using the Mobile Application inbuilt scanner
  2. By sending an SMS of the hidden code revealed after scratching the seal to 70077
  3. By entering the hidden number in the validate your drugs field in both the Mobile application and web portal