Dstv Kenya has made it easier to clear error codes. Long are the days when you had to wait for a technician to be sent to help with errors on your decoder. There are three distinct ways one can use to clear Dstv error codes. that is by SMS, Dialing *423#, or through DStv Eazy Self Service
What you need
- A phone with a working SMS plan
- Your Dstv account number
The procedure by USSD
- Dial on your phone
- Follow the prompts to clear error codes
Procedure by SMS
- Go to new messages on your phone
- Compose a text message with the error message and send to 22788
- Follow the instructions sent t to clear the errors
Procedure by DStv Eazy Self Service
- Enter your Smart Card Account number
- Choose the kind of error you are appearing
- Input the code shown
- You can now clear the error
For more on Dstv errors go to the Dstv website
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