How To Check Your CRB (Credit Reference Bureaus) Status


Before you can access your CRB status you will need to register with one or all (recommended) licensed CRB companies Ie; Metropol.

Metropol CRB

You can access CRB services from Metropol through Metropol website, Metropol crystolbol app or by dialling*433#.

How to register With Metropol

  • You will Pay Ksh 50 as registration fees through the Paybill number 220388.
  • Enter your ID number as the account number.
  • You’ll get an SMS with your unique PIN details, a Reference Number and a special

How to access Metropol CRB services

  • You can choose to dial *433# and enter PIN and you’ll get your listing status through an SMS.
  • You can choose to use the Metropol Crystobol app, Login and view you CRB status.
  • You can visit Metropol website, Login and view your listing status.


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